Privacy Policy

Effective Date: Friday, May 16, 2025

Last Updated: Friday, May 16, 2025

 

MCEC – Palmers Green Mosque (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or make a donation via our site.

1. Information We Collect

We may collect and process the following types of personal information:

– Personal Details: Name, email address, phone number, address (when submitted via contact forms, registrations, or donations).
– Donation Information: Through our donation platform (powered by GiveWP), we collect information necessary to process your donation, such as your name, billing address, donation amount, and payment details.
– Technical Data: IP address, browser type, operating system, and pages visited, collected via cookies and analytics tools.

2. How We Use Your Information

We use your personal data to:

– Provide and manage services such as event registration, contact requests, and donation processing.
– Send donation receipts, confirmations, and thank-you messages.
– Respond to inquiries and support requests.
– Improve our website and services.
– Comply with legal and financial regulations.

3. Donations and Payment Security (Powered by GiveWP and Stripe)

Our website uses the GiveWP plugin to manage donation forms and securely collect donor information.

All payments are processed through Stripe, a globally trusted payment processor that is PCI DSS compliant, ensuring your payment details are handled with the highest standards of security.

– We do not store or process any card details on our servers.
– Stripe handles all card data via secure, encrypted connections.
– Donor details (such as name, email, and donation amount) are stored securely for record-keeping and thank-you communications.

You can learn more about Stripe’s security here: https://stripe.com/docs/security

4. Sharing of Data

We do not sell or rent your personal data. We may share it only with:

– Service providers who help operate our website and process donations.
– Regulatory bodies or legal authorities, if required by law.

5. Cookies and Analytics

We use cookies to improve your experience and analyse website traffic. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

– Access the personal data we hold about you.
– Request correction or deletion of your data.
– Withdraw consent to data processing at any time.
– Opt out of marketing communications.

To exercise these rights, please contact us at [insert contact email].

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by legal and financial obligations.

8. Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have questions or concerns about this policy or how we handle your data, please contact:

MCEC – Palmers Green Mosque
Email: [email protected]
Address: 30 Oakthorpe Road, London N13 5JL